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How long will I have access to my courses?
If my course has expired, how do I get an extension?
What is the refund policy?
How long will I have access to my courses?
Courses must be taken within 6 months of registration date. After 6 months, courses will automatically expire and will not be accessible.
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If my course has expired, how do I get an extension?
You may purchase a 1 month extension (up to a total 2 extensions can be purchased in a one year period) for $5 per course.
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What is the refund policy?
Refunds requested for Online courses that have not been completed:
Refunds are available up to 30 calendar days after the date of enrollment.
To request a refund, contact Technical Support at support@fastclass.com or 1-866-455-3278.
Monday through Friday 9:00am - 7:00pm
Saturday 10:00am - 3:00pm
Closed Sundays and major holidays
2009 Holiday Hours (EST):
* December 24, 2009 9am - 1pm
* December 25, 2009 CLOSED
* December 26, 2009 10am to 3pm
* December 31, 2009 9am to 7pm
* January 1st, 2010 CLOSED
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